Welcome
To Our Practice, let us take a moment to answer a few common
questions new patients ask.
Your
eyesight is a cherished gift, and it's important to you in the
enjoyment of life. That's why we founded our practice, dedicated
to you and the protection of your vision. In our eye center,
specialists provide the latest in medical skill and state-of-the-art
technology. Our center is staffed with some of the best trained,
nicest people we could find, and we work together as a close
knit team with your well being in mind.
What
are your office hours, and when can I get an appointment?
What
can I expect on my first visit?
What
is your payment policy?
What
if its an emergency?
I
have questions about my eyes, can you answer them?
Do
you accept Medicare?
My
doctors are always late, are yours?
Can
I smoke in your facilities?
I
am curious about a few procedures, do you offer any information
about them?
Office
Hours & Appointments
We
welcome patients by appointment Monday through Friday 8:00 a.m.
to 5:00 p.m. Our centers are closed on holidays. Because of
surgery schedules, all of our doctors are not in the eye center
at the same time. If you cannot keep an appointment, we would
appreciate it if you would contact us as soon as possible.
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First
Visit
If
you are a new patient, please allow several hours for your first
eye exam. If you are coming for a surgery evaluation, such as
a cataract exam, please allow three or more hours for your examination.
This amount of time is usually needed for the screening procedures,
diagnostic examination, and pre-surgical testing if required.
Medications: Please bring all medications you are currently
using. Your doctor will want to see the medications you are
taking for your health or other eye problems. Insurance Information:
Please bring your insurance cards or other policy information
and identification. You may wish to bring an accompanying driver
in the event your eyes are dialated as part of the exam.
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Payment
Policy
Payment
for non-insured services is expected at the end of your visit.
Our center accepts cash, personal checks, and major credit cards.
However, we will not deny care to anyone based on their financial
status. If you anticipate any difficulty in paying for your
visit or surgery, please let us know so that we can make other
arrangements for you.
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Emergency
Visits
Our
help is just a telephone call away. If you even think you have
an emergency, don't hesitate to call us right away, at any time.
We are available for you day or night.
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Questions
About Your Eyes
If you have a question concerning the
health of your eyes, please give us a call. Our trained technicians
can answer your questions, or will discuss your problem with
your eye doctor. Back
to Top
Medicare
Assignment
Accepted Our physicians were among the
first doctors in the state to accept Medicare assignment. In
addition we participate in Blue Cross/Blue Shield CostWise,
Champus, and PPO insurance programs. As a service to you, we
will be happy to process your Medicare and insurance forms.
No forms need to be filled out. We have a direct computer terminal
linked to Medicare and payment will come directly to our office.
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Schedule
Delays
Your time is valuable and we try our best
to see you on time. However, emergencies or other unforeseen
circumstances may sometimes cause us to fall behind in our schedule.
Should this occur, we sincerely apologize and will make every
effort to make such a delay as brief as possible.
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Smoking
Due to safety regulations and the use
of oxygen in the center, we ask that smokers refrain from smoking
in the building. Back
to Top
Patient
& Public Education Center
To enhance understanding of preventable
vision loss and assist patients and the public in the protection
of eyesight, we have established a SightSaver Program. Through
this service you may request video tapes, brochures, guest lecturers
or eye screenings - all as a complimentary service of Carolina
Eye Associates. For more information, please telephone us.
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South
Texas Eye Consultants
5402 S.
Staples
Corpus
Christi, TX 78411
Phone:
361.992.9400
